Last updated: 21 Feb 2025

1. Introduction

Aiozy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect

Personal Information

• Name and contact details

• Shipping and billing addresses

• Payment information

• Email address

• Phone number

Technical Information

• IP address

• Browser type

• Device information

• Cookies and usage data

• Shopping preferences and history

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate about your order status

• Send marketing communications (with consent)

• Improve our services and website

• Comply with legal obligations

• Prevent fraud and maintain security

4. Data Storage and Security

• We implement appropriate technical and organizational security measures

• Data is stored within the EU

• We retain data only as long as necessary for the purposes specified

• We use SSL encryption for all transactions

• We regularly review and update our security practices

5. Your Rights (Under GDPR)

You have the right to:

• Access your personal data

• Rectify inaccurate personal data

• Request erasure of your personal data

• Restrict processing of your personal data

• Data portability

• Withdraw consent at any time

• Lodge a complaint with a supervisory authority

6. Cookies Policy

We use cookies to:

• Maintain your shopping cart

• Remember your preferences

• Analyze site traffic

• Improve site functionality

• Provide personalized experiences

You can control cookies through your browser settings.

7. Third-Party Services

We use trusted third-party services for:

• Payment processing

• Shipping and delivery

• Analytics

• Marketing

These services have access to your information only to perform specific tasks on our behalf.

8. Marketing Communications

We will only send you marketing communications if you have:

• Expressly opted in to receive them

• Previously purchased from us and haven’t opted out

You can opt out of marketing communications at any time.

9. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect or maintain information from persons under 16.

10. Updates to Privacy Policy

We reserve the right to update this privacy policy. Changes will be posted on this page with an updated revision date.

11. Contact Information

For privacy-related inquiries:
[email protected]

12. Supervisory Authority

You have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD):
Comissão Nacional de Proteção de Dados Av. D. Carlos I, 134, 1º 1200-651 Lisboa Portugal
Tel: +351 213 928 400
Email: [email protected]
Website: www.cnpd.pt